Let's Create Your Holiday

Arrivals are welcome on Mondays, Tuesdays, Fridays, and Saturdays. 3 nights start on Friday or Saturday; 4 nights from Monday or Tuesday; and 7 or 14 nights from any arrival day.
Looking for something different? We're happy to help tailor something for you. So please do Get In Touch, whether you'd like to arrive on a different day, stay for longer, you're a larger group, or you have special requirements.
Devon Valley Holiday Village

Holiday Cancellation Plan

Enjoy Peace of Mind

We strongly recommend that you take out our Holiday Cancellation Plan*, which covers you and your holiday party if you cancel your holiday, or a plan giving comparable cover.

Our Holiday Cancellation Plan* covers cancellation of your holiday should you or any other member of your holiday party be unable to travel due to sickness, redundancy, or jury service.

£15 per short break or £20 per week or more, per accommodation booked, must be added at the time of booking. If you choose not to take our Holiday Cancellation Plan or cover of your own, no refund will be given on any monies paid.

Should you be unable to travel due to sickness, redundancy, or jury service, and have taken out our Holiday Cancellation Plan, written proof in the form of a doctor’s certificate, employer’s or court notification will be required by recorded delivery 48 hours prior to your confirmed holiday start date. Having complied with this requirement, guests who need to cancel due to sickness, redundancy, or jury service will be entitled to a full refund of all monies paid, subject to:

  1. An administration fee based on the duration of your holiday (minimum £50)
  2. Notice to cancel with written proof, received at least 48 hours prior to the holiday start date, whereafter the refund will be a maximum of 30% of the total holiday costs
  3. Payments made with vouchers, credit or transfer notes, and/or cancellation cover and amendment charges will not be refunded.

* Terms and Conditions apply

Our Holiday Cancellation Plan also covers you and your party for cancellations due to reasons other than sickness, redundancy, or jury service. However, in this case, any refund will be subject to the sliding scale below:

Number of days in advance of holiday start date Cancellation charge
56 days or more £50 per week or part week
55 to 43 days 30% of total holiday cost
42 to 29 days 50% of total holiday cost
28 to 8 days 90% of total holiday cost
7 days or fewer 100% of total holiday cost

The Holiday Cancellation Plan is non-refundable.

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