Latest information

From 17th May 2021, we plan to reopen indoor dining in the Boathouse Restaurant, pending any government announcements.

We also hope to reopen our indoor swimming pool from this date, as long as it is safe and viable to do so within the COVID-Secure guidelines.

We're really excited to announce that between 12th April and 16th May 2021, we'll be providing the following services and facilities:

• Holiday accommodation
• Al fresco wining and dining
• Takeaway food service
• Outdoor play areas
• Shop and off-licence
• Launderette

We are asking our guests staying during these dates to confirm that their party consists of a single household or support bubble. Please use our new COVID-Confirm tool to let us know if your booking meets the requirements of the government guidance or if you need to make changes. Thank you.

For holidays after this date, we are continuing to monitor government announcements to determine which facilities we are able to safely reopen. We'll keep you informed.

Due to the most recent government announcement regarding COVID-19 restrictions in England, we are sorry that we will not be able to provide your holiday for the dates you have booked.

If you booked direct with us, you should have received an email with the subject "IMPORTANT: Your Holiday Booking". This contains a link to our new online service, Make My Choice, where you can review and choose the option for your booking.

If you booked via Hoseasons, they should be in contact with you directly. Sorry, we are unable to administer changes to Hoseasons bookings ourselves.

If you booked via Booking.com, you should have already received a message from us informing you that your booking is being cancelled. The cancellation is being processed by Booking.com.

If you booked via a newspaper promotion (Sun Holidays etc.), we haven't forgotten about you. Please wait for contact from us as soon as we determine the options available for your booking.

It is disappointing that we will not be seeing you when planned, but hope we can see you another time.

Please avoid calling us - speediest responses are via email if you do have a question that we've not answered. You can reply directly to our email we sent you.

We're very sorry to say that this year's rally event at Devon Valley will be unable to go ahead. The event has always been one of our favourite highlights of the season, which is why we're delighted to confirm that it has been rescheduled to 2022. The new dates will be Friday 1st - Sunday 3rd April 2022. We really hope you'll join us next year instead. Of course, if you are uncertain, you may request a cancellation and refund for your accommodation instead. Please use our new Make My Choice service.

Like last year, we will be offering an online check-in system for all bookings in 2021, which will open 3 days before you arrive. This will allow you to choose a booked arrival time slot and confirm important details about your booking. We've made lots of upgrades to our technology behind the scenes to help make your pre-arrival and arrival experience even better. Keep an eye out for an email with a link 4 days before your arrival.

In the run-up to your arrival, you'll receive important email updates from us with details on the check-in process and other important information you'll need to know to get your holiday off to a flying start! You'll also receive a link to pre-check-in online, so keep an eye on your inbox. We're gearing up and getting excited to welcome guests from the end of March. See you soon!