Help & FAQs

You will need to bring your own towels, tea towels, toilet roll, etc. For a full list and further information on what's included in your stay, please see Here.

Gold and Platinum-standard accommodations have their beds made, Linen is provided for all other accommodations,

Of course! Just please don’t put your BBQ near gas bottles or buildings. You can get a trivet for a refundable £2 deposit at Reception (as long as you bring it back clean). Oh, and don’t BBQ directly on grass. Make sure it’s cool before disposing of it. Please be respectful and don’t have BBQs after 10pm. PLEASE, NO fireworks or lanterns.

WiFi has been recently installed across the park and is free, Please note that signal strength may be variable due to location.

We have good 3G and 4G coverage across the whole park, so you should have no problem making calls, sending texts, and using your mobile data.

Smoking is not allowed in any accommodation.