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For bookings made directly with us, if you provided an email address when booking, it will be sent to you via email. Otherwise, we will send it in the post. There can be a short delay between booking and receiving confirmation, so do not worry if it does not come through straight away. If you think you've been waiting a little too long, please Get In Touch so we can send you another confirmation.
For booking made via an agent, like Hoseasons or Booking.com, they handle your confirmations, and you will need to get in touch with them.
For bookings made through newspaper offers, you will receive an initial confirmation from the promoter, but there is a delay between this and receiving your final booking confirmation from us. At busy times of the year, this can take up to 2 weeks, so please be patient.
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