We'd be very grateful if you did - it makes everything run much more smoothly. Please follow the link in your email that you received from us. It's really easy to do. If you didn't get one and it's 3 days or fewer before you're due to arrive, then give us a call.
This depends on your online check-in. You will be invited to check in online 3 days prior to arrival, where you can pick your preferred arrival time slot. If you choose not to check in online, then the standard check-in time of 4pm will apply.
No. We will check your details against our records when you check in, so we don't need anything printed out. Please be green and keep your confirmation on the screen.
Following the overwhelming success of our drive-through check-in in 2020, we are looking at what could work best for 2021. Rest assured your check-in will be as quick and efficient as possible - thank you in advance for completing your online check-in!
The latest arrival time is 10.30pm. If you believe you won't be able to make it by then, then please contact us no later than 4pm the day before you're due to arrive.