You will be offered a FULL REFUND if:
This guarantee does not apply once you have arrived for your holiday or if unplanned restrictions to facilities (but not accommodation) come into effect.
GOOD TO KNOW: "Sickness", as covered in our optional Holiday Cancellation Plan, does not exclude COVID-19!
We're taking steps to keep you and your family safe during your holiday in your self-contained accommodation:
We won't be beaten on price - and that's not all:
How do I request a price match?
Simply call us before you book and tell us on which website you have seen the better price.
We will verify that the lower price is still showing, available to book, and meets the terms* below.
If all is in order, we’ll apply a special Price Match Discount to your booking.
As prices change all the time, we can only honour this discount if you wish to go ahead and make the booking straight away. We are, therefore, also unable to hold a booking provisionally and apply a Price Match Discount to it. So please do ensure that you are ready to make the booking at the time you call us.* See terms, conditions, and exclusions
** Immediate confirmation available for bookings made over the phone. Online bookings are subject to confirmation within 24 hours.